Website privacy policy
Published 2026-09-27
1. Data controller
The data controller is FlySys d.o.o.
2. Scope
This privacy policy describes how FlySys processes personal data in connection with flysys.eu, customer accounts, orders, deliveries, payments, support and related website activities. Separate policies may apply to other FlySys products or applications.
3. Contact
For privacy enquiries or to exercise your data protection rights, contact info@flysys.eu. Company identification and contact details are available under Company information.
4. Personal data
FlySys may process personal data provided by you, generated through your use of the website or services, or received from service providers and other parties involved in providing those services.
Depending on your interaction with FlySys, this may include identification and contact information, account information, authentication and verification records, billing and delivery information, company and tax information, order and transaction records, invoices, payment references and statuses, delivery and tracking information, device serial numbers, cancellations, refunds, support communications and records relating to applicable contractual terms.
FlySys may also process technical and security information, including IP addresses, timestamps, browser and request information, authentication records, error information and other information reasonably necessary for operating, securing and administering the website and related services.
Payment providers, carriers and other service providers may provide FlySys with information concerning transactions, disputes, refunds, shipments, deliveries or other services they perform.
5. Purposes and legal bases
FlySys processes personal data where necessary to take steps at your request before entering into a contract or to perform a contract, including to create and administer accounts, process and fulfil orders, process payments and refunds, arrange deliveries, communicate concerning transactions and provide contractual support.